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Want to ensure you're getting the internet speed you're paying for

April 18, 2025 by

It's crucial to conduct speed tests correctly for accurate results.

Here are some key tips:


Consistency is Key: For comparable results, always use the same server for all your speed tests.


Non-TurboFibre Clients: Use www.speedtest.co.za directly in your browser.


TurboFibre Clients: If you're a TurboFibre client, use the speed test within the TurboFibre portal.

This tests to our dedicated server in the JHB Teraco datacentre and saves results for technical support.

If you need assistance, log a ticket within the portal. No need to send results separately.


Wired Connection Matters: For the most accurate fibre line speed assessment,

connect your computer directly to the router with a LAN cable.

Wi-Fi tests can be affected by various factors like Wi-Fi speed, router specs, signal strength, distance, and the number of connected devices.


By following these tips, you'll get a much clearer picture of your actual internet speed.